Dylan BlandKeeping Kiwi customers happy is good for business…I’ve been thinking recently about how running a business in New Zealand teaches you at least one valuable lesson — it pays to keep…2 min read·Feb 23, 2024----
Dylan BlandForget CSAT and get hands-on with your customersAt Mighty Ape we found that being on the front line helping customers was among the very best things we could do to improve our overall…7 min read·Dec 4, 2023----
Dylan BlandI couldn’t be less excited about AIToday I found myself reading the latest Bill Gates essay AI is about to completely change how you use computers and to be honest it made me…3 min read·Nov 10, 2023----
Dylan BlandSlow Bake vs the MicrowaveWhen it comes to growing a company or service, a lot of people are drawn to the idea that fast growth is the best growth. We’re all in a…3 min read·Jul 19, 2023----
Dylan BlandFind mentors and forge your own pathI’ve been extremely lucky to have met some extraordinary people very early in life that afforded me amazing opportunities in my…11 min read·Jun 26, 2023----
Dylan BlandCreating Jungle Express with the team at Mighty ApeA 2021/2022 highlight for me has been working with friends old and new to create Jungle Express — Mighty Ape’s very own in-house delivery…6 min read·May 8, 2022--1--1
Dylan BlandI ❤️ repairable productsSince reading Less Is More by Jason Hickel I’ve become more and more aware of how too many products sold today are low-quality disposable…3 min read·Apr 3, 2022----
Dylan BlandPermission to careI love this quote from The Lorax. Is there a more powerful force in the workplace than people who have permission to care?2 min read·Feb 2, 2022----
Dylan BlandRethinking gender on nzflatmatesFlat-hunting website nzflatmates that I started back in the early days of the internet has been a labour of love for over 20 years. A lot…5 min read·Jan 24, 2022----
Dylan BlandRemembering ArchieLast night Alex and I lost our beautiful little three legged cat Archie — the much loved third member of our family and gone way too soon…4 min read·May 19, 2021--2--2